Everton fan and author Steve Zocek reckons football fans are treated like second-class citizens as he claims that a ticketing issue at the game with Manchester City earlier this month left him entering the Etihad Stadium half an hour after kick-off.

A member of the Everton FC Heritage Society who has penned titles such as Kendall’s Glory Years, Goodison Memories and For The Boys In The Royal Blue Jersey, Steve, from Burtonwood, complained to Manchester City after his digital ticket for Everton’s game at the Etihad Stadium on October 18 failed to scan. He said he had to join a lengthy queue for the South Stand Ticket Office alongside many others with similar problems and amid the chaotic scenes, he did not gain entry to the ground until 30 minutes into the match.

Steve told the ECHO: “For me, getting in the ground at half past three is not acceptable, I’m sorry. I got a call back from Everton on Monday and they’re in total agreement with me.

“In my initial complaint, I asked for a refund but I’m it’s not really the money that I’m bothered about because thirty quid is not going to...