Steve Townsend

Mark Townsend's brother said he was "one of the nicest people you would ever meet"

A football fan who suffered a cardiac arrest at a match and received care described by witnesses as a "shambles" died due to natural causes, an inquest has found.

Mark Townsend, 57, from Birmingham, collapsed at Hillsborough Stadium while watching West Brom play Sheffield Wednesday on 28 September last year.

Senior coroner Tanyka Rawden said a prevention of future deaths report would consider the location of staff with radios, as stewards had struggled to find one who could then summon paramedics.

The subsequent one-minute, three-second delay was "unnecessary" but did not cause or contribute to his death, Ms Rawden told Sheffield Medico-Legal Centre.

"Stewards have to be clear all the time where radios are, and I do not feel they were on this occasion," she said.

"Every second counts in an emergency situation, and where changes can be made in the hope lives can be saved in the future, then they should be made."

Ms Rawden found the medical cause of death to be a myocardial infarction - or heart attack - caused by...